Export data from Task Analytics
You can export data from Task Analytics. Go to the dashboard of the survey you want to export data from. Scroll down and click on "Export" to start the export. You'll be able to download a CSV-file.
The setup of the export file
The CSV-file will contain 2 rows with information that tells you what you're looking at:
- Row 1: Column headers
The names of the columns being used by Task Analytics - Row 2: Questions
The questions that are being asked of which the answers will be shown in this column.
This will help you to identify the questions & answers you want to look at.
What data does the export file contain?
The data contains valuable information that's not always represented in the dashboard. The following columns are present in the export-file:
- ID
A random anonymous number that's been assigned to a customer - Start
Timestamp of the participant when opting-in (acknowledging to be participating in the survey) - Complete
Timestamp of the participant when clicking on the "I'm finished"-button (note: the name of the label may vary based on your settings) - Answers.t
The reason why the participant visits the website - Answers.t_o
If the participant answers with "Other", the value will be in this column - Answers.c
Was the participant successful in completing the task: yes or no - Answers.why
Why wasn't the participant successful? - Segmentation questions & own questions
The number can vary based on your setup of the survey - Comment
Open text answers - StartUrl
The URL the participant was on when accepting the invitation - doneUrl
The URL the participant was on when clicking "I'm finished / I'm done". - browserName
The name of the browser used by the participant - browserVersion
The version of the browser used by the participant - osName
The name of the operating system used by the participant - device
The name of the device used by the participant
Having problems with exporting data from Task Analytics? Find out how to solve them
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