Export data from Task Analytics
You can export data from Task Analytics. Go to the dashboard of the survey you want to export data from. Scroll down and click on "Export" to start the export. You'll be able to download a CSV-file.
Export data from your dashboard by scrolling down and clicking on the export button
The setup of the export file
The CSV-file will contain 2 rows with information that tells you what you're looking at:
- Row 1: Column headers
The names of the columns being used by Task Analytics
- Row 2: Questions
The questions that are being asked of which the answers will be shown in this column.
This will help you to identify the questions & answers you want to look at.
What data does the export file contain?
The data contains valuable information that's not always represented in the dashboard. The following columns are present in the export-file:
A random anonymous number that's been assigned to a customer
Timestamp of the participant when opting-in (acknowledging to be participating in the survey)
Timestamp of the participant when clicking on the "I'm finished"-button (note: the name of the label may vary based on your settings)
The reason why the participant visits the website
If the participant answers with "Other", the value will be in this column
Was the participant successful in completing the task: yes or no
Why wasn't the participant successful?
- Segmentation questions & own questions
The number can vary based on your setup of the survey
Open text answers
The URL the participant was on when accepting the invitation
The URL the participant was on when clicking "I'm finished / I'm done".
The name of the browser used by the participant
The version of the browser used by the participant
The name of the operating system used by the participant
The name of the device used by the participant
Backup of data
You are responsible for maintaining, protecting, and making backups of your data. To the extent permitted by applicable law, Task Analytics will not be liable for any failure to store, or for loss or corruption of your data. Export your data Users ...
Personal Data Transfer and processing activities
Categories of Personal Data The categories of personal data and categories of data subjects whose data is processed with Task Analytics are: The personal data processed may concern the following categories of data: - Computer Device data - Contact ...
Analyzing Task Analytics data in Google Analytics
You've finished the integration of Task Analytics and Google Analytics. Great! Now it's time to analyse the Task Analytics in Google Analytics. Create segments, filter data based on completion scores, segments or audiences. Google Analytics 3rd ...
Issues with exporting data from Task Anaytics
You might experience issues when trying to download data from the dashboard. The most frequently encountered issues are described below. Is the downloaded file unrecognizable? If the file you've downloaded is unrecognizable, add ".csv" at the end of ...
How does Task Analytics use the collected data?
Task Analytics aims to help clients understand customer intent to elevate their service and the customer experience of their websites. General data We collect device data to provide insights to our clients regarding which user demographics or ...