October 2019 - Product Update
Reassign “Other” tasks
Sometimes you’ll find tasks in “Other” that are already in your task list. You can now reassign an “Other”-task to an existing task. Read more
Average Task Completion Time
How long does it take visitors to successfully complete a specific task? You can now see the average completion time for every task. The time starts once a visitor clicks "I understand" and stops when the visitor clicks the "done" button. (texts may differ per setup). Read more
We’ve made it easier for you to manage your comments. Search in and/or delete (multiple) comments. This option is available for all questions with a free text field.
Better formatting of CSV files [bug fix]
Better handling of extra newlines (carriage returns) in free-text answers. One row will now contain data of one respondent.
November 2019 - Product Update
Message Card A message card is a card that does not contain a question. Use it to add messages with bold or italic text, bullet lists, and links. For example, it allows you to invite respondents for (remote) usability testing. Message cards work with ...
Change the survey setup after collecting responses
It really depends on what you change and how important it is for you to compare analysis in different time periods. Some rules of thumb: OK It's OK to move a task from one category to another, but to keep the responses make sure the task do not ...
Running the Task Workshop: A How-To
Ok, let's walk through the workshop. Make sure you are prepared to run the Task Workshop. Before you start Communicate the goal of the workshop Communicate that an 80 percent complete survey is good enough for the workshop. The final 20 percent ...
The Action Workshop: the ongoing cycle of improvement
We believe in continual improvement as a paradigm for developing your business. We suggest that the Action Workshop is the heartbeat in this ongoing cycle of improvement. Run Task Analytics, gather the right people, look at the numbers, build ...
Analyzing Task Analytics data in Google Analytics
You've finished the integration of Task Analytics and Google Analytics. Great! Now it's time to analyse the Task Analytics in Google Analytics. Create segments, filter data based on completion scores, segments or audiences. Google Analytics 3rd ...