Only invite visitors on specific pages using trigger paths
Use trigger paths to control on which specific URL paths the survey should show the survey invitation. This allows you to show the pop-up invitation on specific pages and/or exclude the pop-up invitation on specific pages. This does not mean the survey will not run on other pages. The only affects the initial pop-up invitation; not the following dialogue boxes.
How can I add trigger paths
To enter trigger paths:
- Select your survey
- Select “Setup” in the menu
- Select “Settings” in the sub-menu on the right side of the screen
- Scroll down until you see “Survey triggering”
Set up trigger paths
Task Analytics checks if the URL the visitor is on contains the phrase you've added to your trigger path or exclude path. This does not work with regular expressions. For example:
If you have any problems with setting up your trigger paths, let us know. We're here to help.
How to test if your pattern is working?
You can check if the trigger paths is working by publishing the Task Analytics tag and activating your survey. Once done, you can visit your trigger paths to check whether the survey invitation will show. There's currently no other way to check if you've set up your trigger paths correctly.
When can I use the preview URL parameter?
You can use ?_tmcf to validate if your exclude paths are not working because the ?_tmcf will not work, even with ?_tmcf. But you can not use the ?_tmcf to validate if your trigger paths are working because the ?_tmcf will force a survey invite.
Exclude pages on which the survey should not appear
There can be situations where you don’t want to invite visitors to participate. For example, on a (specific) landing page you’re sending paid traffic to, or when visitors are finishing their order. You can use exclude paths to control URL paths where ...
Customize the look & feel of the invitation pop-up
We designed Task Analytics to be as minimally invasive as possible while still trying to successfully engage your visitors. One of the ways we do this is by blending into the look and feel of your website. This guide will show you how to style your ...
Adjust the time between visitors entering your website and showing the pop-up
You can delay the pop-up invitation Task Analytics uses to invite visitors to participate. Doing so allows you to invite visitors after a defined number of seconds. Follow the instructions below to adjust your survey code. Adding a time delay to the ...
Resolve issues with the lay-out of the pop-up invitation
Are you experiencing issues with the way the invitation pop-up looks? Are buttons unreadable and/or disappearing? Conflicting CSS is causing this unwanted result Task Analytics uses custom stylesheets (CSS) to add styling to the pop-up. When you’re ...
Preview the invitation popup & survey
You can check what the survey pop-up will look like and what the user flow will be like. Option 1: Use the preview option in the admin section You can always see a preview of your invitation and the questions you’ve composed in the admin section of ...